Terms and Conditions

1. Who provides the service

Legal Trade is operated by Sociedad de Profesionales Villanueva, Pérez, González y Asociados Limitada, nombre de fantasía «Centro de Estudios & Asesoría Legal Estratégica Limitada» (CEALE), domiciled in comuna de Viña del Mar, Región de Valparaíso, Chile (the “provider”, “we”).

Distribution of the app on Google Play and the App Store, and the collection of subscription payments, may take place through a developer account held by a related entity within the same professional group. In that case, that entity acts solely as holder of the distribution account and issuer of the tax document; provision of the service and liability towards you rest with the provider named above.

2. What Legal Trade is and is not

What it is. A tool that gathers publicly available information on customs criminal cases heard in Chile and estimates whether the limitation period for criminal prosecution has run.

Replies you receive through the consultation channel included in the subscription are general guidance only and likewise do not amount to court representation.

3. Requirements and user account

• You must be over 18 and legally capable of entering into a contract.
• The information you provide must be true and kept up to date.
• You are responsible for keeping your credentials confidential and for activity on your account. Tell us immediately at soporte@legaltrade.cl if you detect unauthorised access.
• One account belongs to one person. You may not assign, sell or share access to it.

4. Proving ownership of a tax ID

Checking the limitation status is open to everyone. By contrast, the full case report and the consultation channel are enabled only for tax IDs whose ownership you have proved, either because the tax ID is yours or because you legally represent the entity that holds it.

You will need to attach a document demonstrating this. We review that proof before granting access, and we may reject it or ask for further evidence.

Falsely claiming ownership of someone else’s tax ID, or using documents that are not yours, is grounds for immediate termination of the account with no refund, and may give rise to legal action.

5. Permitted and prohibited use

You may use Legal Trade to inform yourself about your own situation or that of the company you represent. The following are expressly prohibited:

• Investigating, monitoring or profiling third parties; in particular, systematically searching people you have no connection with.
• Using the information to assess credit, screen job applicants, apply pressure in a negotiation, or any purpose other than informing yourself about your own case.
• Bulk extraction of content by automated means, including bots, crawlers or scraping.
• Reproducing, redistributing, publishing or commercialising the information obtained.
• Attempting to breach the security of the service, access other accounts’ data or circumvent access restrictions.
• Using the service to harass, defame, extort or commit any unlawful act.

6. Free and paid features

We may adjust which features sit on either side, giving reasonable notice. The limitation status will remain free to check.

7. Subscriptions, prices and renewal

• The current plans are Individual, CLP 8,800 per month, and Business, CLP 68,000 per month for monitoring up to 20 tax IDs. Prices are in Chilean pesos and include any applicable taxes. The price that applies is always the one the store shows you at the time of purchase.
• Subscriptions are purchased and paid exclusively inside the app, through Google Play or the App Store. We do not sell subscriptions through this website or by bank transfer.
• They renew automatically: at the end of each monthly period they renew for an equal period at the price then in force, unless you cancel first.
• Payment is processed by the store using the payment method linked to your Google or Apple account. We have no access to your payment details.
• If we change a plan’s price, we will tell you at least 30 days in advance through the channel the store provides. You may cancel before the new price takes effect; if you do not, it will be deemed accepted.

8. Cancellation, refunds and withdrawal

Cancelling. You may cancel at any time from the subscriptions section of your Google Play or App Store account. Cancelling stops the next renewal; you keep access until the end of the period already paid for. Uninstalling the app does not cancel the subscription.

To avoid being charged for the next period, you must cancel at least 24 hours before the current period ends: the stores process the renewal charge within those final 24 hours.

Refunds. Because the store processes the payment, refund requests are governed by Google Play or Apple policy and are handled by them. If a refund is due to you by law and the store does not resolve it, write to soporte@legaltrade.cl and we will take it up.

Right of withdrawal. For contracts concluded by electronic means, Chilean Consumer Protection Law No. 19,496 grants the right to unilaterally terminate the contract within 10 days of purchase. You may exercise it by writing to soporte@legaltrade.cl. This right is independent of store policy and we do not limit it.

9. Legal services engaged separately

Court representation — for example, applying for a permanent dismissal on limitation grounds — is not included in any subscription. It is a separate professional service engaged in writing, with fees agreed case by case, and only from that point does an attorney-client relationship arise with the duties that come with it.

Nothing in the app constitutes an offer of representation or a commitment to accept a professional engagement.

10. Accuracy of the information

We work with public-source information that may be incomplete, out of date or contain errors at origin. We refresh our records periodically, but we do not guarantee that they reflect the exact status of a case at all times.

If you spot incorrect data about you or your company, write to privacidad@legaltrade.cl and we will correct or block it.

11. Service availability

We aim to keep the service continuously available, but it may be interrupted by maintenance, third-party provider failures or causes beyond our control. We do not guarantee uninterrupted availability or the complete absence of errors.

12. Intellectual property

The app, its design, its code, the “Legal Trade” brand and the reports we produce are our property or are used under licence. Your subscription grants a personal, temporary, revocable and non-transferable right of use, limited to the purposes of these terms.

Case data comes from public sources and we claim no ownership over it; we do claim ownership over the way we organise, present and analyse it.

13. Liability

We are liable for loss caused by our wilful misconduct or negligence in providing the service, in accordance with Chilean law.

We are not liable for decisions you take solely on the basis of information in the app without consulting a lawyer, for your use of that information in breach of section 5, or for failures attributable to the app stores, your connection or your device.

Nothing in this section limits the rights Law No. 19,496 gives you as a consumer, or any liability that cannot be excluded by law.

14. Suspension and termination

We may suspend or close an account that breaches these terms, in particular sections 4 and 5, giving you notice by email unless the seriousness of the breach or an order from an authority requires immediate action. Where closure follows a breach by you, no refund of the current period is due.

You may close your account whenever you wish by following the procedure on the Delete account page.

15. Changes to these terms

We may amend these terms. We will publish the updated version on this page with its date. If a change is material, we will tell you in the app or by email at least 15 days in advance. Continuing to use the service after that date means accepting the new version; if you do not accept it, you may cancel your subscription and close your account.

16. Governing law and disputes

These terms are governed by Chilean law.

If you are a consumer, you retain in full the rights granted by Law No. 19,496 and may turn to the National Consumer Service or to the courts that law designates; these terms do not bind you to a different forum.

For disputes not covered by that law, the parties submit to the ordinary courts of justice sitting in comuna de Viña del Mar, Región de Valparaíso, Chile.

If any clause is held void or unenforceable, the remainder stays in full force.

17. Contact

Support: soporte@legaltrade.cl
Privacy: privacidad@legaltrade.cl
General enquiries: contacto@legaltrade.cl

Sociedad de Profesionales Villanueva, Pérez, González y Asociados Limitada
comuna de Viña del Mar, Región de Valparaíso, Chile